Handling organizational change is different today than it was in the past. It is a requirement for success. It is needed to address innovations, new technology, shifting customer demands, and other critical business issues. In addition to the workplace, we are dealing with an unprecedented amount of change in our personal lives. Change often involves a shift away from the safety of our comfort zone. As humans we enjoy routine, but can be thrown when this routine is threatened and we need to change.
Understanding change from a personal perspective builds a foundation for managing change in broader contexts. This training is designed to help employees understand the impact of change and how to use emotional intelligence in managing change. The focus is to develop emotionally intelligent leaders and employees who are also able to help others manage difficult change. Emotional intelligence consists of a range of fundamental skills, which allows you to confidently respond to people and changing situations.